What is the ‘Experience Economy’...
Article by Vendor Partner, iVvy Today’s guests are looking for more than just...
News & Blog
See what is new at Springer-Miller Systems, learn more about how our technology
is improving hotel and spa operations, gain insights into industry trends and more!
Liz Chidiac Promoted to Senior...
Springer-Miller Systems (SMS) is proud to announce the promotion of Liz Chidiac to Senior...
Direct Booking Solutions: Ensuring the...
Direct booking solutions aren’t new, and neither is the use of online travel...
A Reintroduction to the Host...
Longtime SMS|Host users are familiar with the Host Users Group (HUG); however, many new...
Data Collection and Reporting: An...
No one knows your property like you, your staff, and your guests. You have...
SpaSoft Welcomes Erica Mullery as...
Toronto, Canada – May 3rd 2023 – SpaSoft, a leading provider of spa and activity...
Up Your Property’s Upselling
Upselling is a tactic used in all industries to enhance a guest’s experience and increase...
What does it mean to...
Exceptional guest experience has always been at the forefront of the Hospitality Industry. One...
Keep Check-In Easy with Digital...
STOWE, VT – January 24th, 2023 – Digital Reception is available in both the...
10 Tips in Creating a...
Once you’ve won a new spa guest, the battle isn’t over. You need to...