SMS|Host Property Management System - Springer-Miller Systems

A truly dynamic, fully-integrated, complete property management suite of solutions made for the hospitality industry. Backed by over 35 years of innovation, SMS|Host is the only solution your property needs to streamline operations and enhance efficiency.

A complete property management system designed to
deliver a premium guest experience.

Whether you operate a boutique hotel or full-service resort, our property management solution is ready to take your business to the next level.

Utilize our guest-centric solution to identify and track guest preferences
Boost bookings and increase revenue with our online booking engine
Consolidate folio management, advanced packaging and group routing
Easily manage Owners, Members, Golf and Activities with greater flexibility
Gain greater insight into business performance and make informed decisions
Improve guest satisfaction by simplifying the check-in and check-out process

A Complete Suite of Solutions

^SMS|Host is the industry leading guest-centric, mobile ready, all-in-one property management software solution. With fully integrated Owner Fulfillment, Online Owner’s Portal, and Golf & Membership Management, the most complex properties can operate with ease.

Create, change, confirm and cancel reservations, check guests in and out, assemble packages on the fly, sell services from other revenue centers and much, much more. Customize the reservations system to the needs of your property.

Seamlessly integrated into the SMS|Host Hospitality Management System, online reservations flow in real-time from our online booking engine, WorldNXT, to the SMS|Host system without incurring transaction-based fees.

Mobile Capabilities

With SMS|Host Anywhere, front-desk staff can check guests in and out with ease, all from a mobile device – reducing lines in the lobby and increasing guest satisfaction. Payment processing is also completely safe and secure.

Our integrated solution uses tokenization and point-to-point encryption (P2PE) to strip sensitive cardholder data from payments at the point of entry so you avoid the liability of storing your guest’s financial information. Cardholder data cannot be intercepted or stolen from your system because it’s never in your system.

Centralize guest information, make reservations across all connected properties, and consolidate operations within a single, integrated property management system.

Owner Fulfillment

Manage wholly-owned and fixed interval condominium and timeshares within your property with premium owner accounting from SMS. With ^SMS|Owner Fulfillment, resort owners, HOA or property management companies can maintain their database of condo owners, assess owner dues, handle reservations and resale listings, as well as process maintenance fees, tax assessments and other charges.

^SMS|Host’s Membership Management Module is fully integrated with the Resort Scheduling, Golf Tee Times modules, and ^SMS|Retail POS. Membership enables extended billing capabilities for resort services including the handling of recurring charges and membership minimum spending limits. It also immediately recognizes members who book lodging or make retail purhases, ensuring all membership discounts and privileges are automatically in place.

Third-party services are an added profit center. Make the booking and billing easy right from the front desk with the ^SMS|Activities module. Whether you want to sell balloon rides, hiking trips or white water rafting excursions, ^SMS|Activities lets you attach third-party services to reservations with tracking, charging, confirmation to the guest and accounting to your vendors. This is truly leveraging technology for exceptional service.

Housekeeping

Streamline housekeeping staff communication and quickly customize a variety of housekeeping services. It’s perfect for guests with special needs or for timeshare / condominium properties with contractual obligations to owners.