SMS|Host by Springer-Miller Systems
A truly dynamic, fully-integrated, complete property management suite of solutions made for the hospitality industry. Backed by over 35 years of innovation, SMS|Host is the only solution your property needs to streamline operations and enhance efficiency.
Create, change, confirm and cancel reservations, check guests in and out, assemble packages on the fly, sell services from other revenue centers and much, much more. Customize the reservations system to the needs of your property.
Seamlessly integrated into the SMS|Host Hospitality Management System, online reservations flow in real-time from our online booking engine, WorldNXT, to the SMS|Host system without incurring transaction-based fees.
With SMS|Host Anywhere, front-desk staff can check guests in and out with ease, all from a mobile device – reducing lines in the lobby and increasing guest satisfaction. Payment processing is also completely safe and secure.
Secure Payment Process
Our integrated solution uses tokenization and point-to-point encryption (P2PE) to strip sensitive cardholder data from payments at the point of entry so you avoid the liability of storing your guest’s financial information. Cardholder data cannot be intercepted or stolen from your system because it’s never in your system.
Centralize guest information, make reservations across all connected properties, and consolidate operations within a single, integrated property management system.
Manage whole-owned and fixed interval condominium and timeshares within your property with premium guest accounting from SMS. With SMS|Owner Fulfillment, resort owners, HOA or property management companies can maintain their database of condo owners, access owner dues, handle reservations and resale listings, as well as process maintenance fees, tax assessments and other charges.
The Membership Management Module in SMS|Host is fully integrated with the Resort Scheduling and Golf Tee Times modules. Membership enables extended billing capabilities for these services including the handling of recurring charges and membership minimum spending limits. It also immediately recognizes members who book lodging, ensuring all membership discounts and privileges are automatically in place.
Third-party services are an added profit center. Make the booking and billing easy right from the front desk with the SMS|Activities module. Whether you want to sell balloon rides, hiking trips or white water rafting excursions, SMS|Activities lets you attach third-party services to reservations with tracking, charging, confirmation to the guest and accounting to your vendors. This is truly leveraging technology for exceptional service.
Streamline housekeeping staff communication and quickly customize a variety of housekeeping services. It’s perfect for guests with special needs or for timeshare / condominium properties with contractual obligations to owners.