Keep Check-In Easy with Digital Reception

Check-In is an Integral Part of Your Guest’s Experience

STOWE, VT – January 24th,  2023Digital Reception is available in both the Apple and Google Play app stores!

Digital Reception is designed to replace the printed and signed registration forms while your guest check-in. Additionally, it provides a digital registration option for SMS|Host customers. The digital Reception App allows tablets to act as a front desk to make the check-in experience quicker and safer for guests and staff.

When using Digital reception, staff will select a reservation, and SMS|Host will send a link to digital reception with the registration card. The link between the registration card and the device will prevent the user from re-generating a registration card for the same reservation. It will also keep any other workstation from sending a registration card to this device while it already has one pending.

Guests will be able to see their reservation and confirm all the details are accurate. Then, they can sign to check-in right on the app. Upon receiving this data, SMS|Host will generate an R&R registration card and merge the data provided by the guest into it along with the signature image.

Digital Reception as a product consists of a mobile app and an XML interface to SMS|Host. The app is customizable and will allow you to change the background image, select prompts, allow signatures, and more.

The latest version 20.4 is available for both Apple® and Android devices.

Checking into your property is an integral part of your guest’s journey and can start their stay off on a good note. By utilizing Digital Reception, you can ensure a quick and smooth process to get your guests checked-in and ready to enjoy all your property has to offer.

Please reach out to your account manager for more information regarding Digital Reception.


About Springer-Miller Systems

Since it was founded in 1984 in Stowe, Vermont, Springer-Miller Systems has been an innovator of technology systems for the world’s most exclusive hotels, resorts and spas. The SMS|Host Property Management System offers a complete set of fully-integrated modules enabling complex resorts to provide highly personalized guest service from front office to food & beverage, to the spa, to the golf course and more. Springer-Miller’s SpaSoft provides a dynamic spa and activities management solution used in more than 70% of the world’s Forbes Five Star Spas.