SpaSoft by Springer-Miller Systems
SpaSoft is an industry leading, all-in-one spa management solution, trusted by over 65% of the
world’s five-star spas. With real-time activities scheduling, online spa booking, and mobile
capabilities, SpaSoft is a solution truly built for the modern spa.
Leveraging our spa management software, you can stop worrying about your technology, and focus more on running your spa.
- Gain a better understanding of your guests and provide a more personalized experience
- Optimize business performance with detailed reporting and revenue management tools
- Increase revenue and bookings with the SpaSoft online booking engine
Mobile Spa Management
Take your guest service to a higher level with the ease and convenience of a web-based, mobile friendly app. Streamline your guest experience by having electronic intake forms that can be completed prior to arrival. Get a comprehensive overview of your spa business in a single, centralized dashboard view. Our cloud-based solution gives you access to your data anytime, anywhere, on your mobile device.
Online Spa Booking
SpaSoft enables your spa to accommodate both online and mobile booking. Guests can make appointments anytime, anywhere, 24/7/365. They can check availability, book appointments and even purchase e-certificates in real-time using a web browser on their desktop or mobile device. With the ability to up-sell based on your guests’ selections, you can further increase spa revenue.
For many spa operations, demonstrating the value that the spa brings to the resort or to the owner is crucial. SpaSoft Spa Management System has a library of over 350 reports that help you track and manage everything from cash flow to liabilities. Now you can report on key performance indicators, revenue projections, peak time analysis, point-of-sale activity, staff and facility utilization, payment history, guest demographics, commissions and gratuities, inventory status, retention analyses, and more – all easily exported to preferred formats, such as Microsoft Excel, Microsoft Word and PDF.
Confirming a guest’s appointment by email is great, but it’s likely to get lost in the depths of their inbox. However, text appointment confirmations and reminders go directly to the guest’s mobile device. Text message notifications are a great way to communicate with guests and ensure they arrive on time. It also saves your front desk staff time and extra work by eliminating manual calls.
Secure Payment Processing
The spa management system lies at the core of your operations, handling countless credit card transactions each day. While volume is good for your bottom line, each swipe carries the risk of a potentially crippling data breach. SpaSoft Spa Management System protects you and your guests with a truly secure payment processing system that makes it easy to receive payments and thwart hackers. With EMV support and point-to-point encryption (P2PE), our spa management solution is highly secure and limits financial liability.
Inventory Tracking with POS
SpaSoft‘s powerful inventory and point-of-sale system helps you effectively manage your retail and professional merchandise. Use SpaSoft to track vendors and purchase orders, produce bar code labels, and monitor your inventory. Used with handheld scanning devices, SpaSoft makes inventory control quick and efficient, eliminating human error in the process.