SpaSoft by Springer-Miller Systems
SpaSoft is an industry leading, all-in-one spa management solution, trusted by over 65% of the
world’s five-star spas. With real-time activities scheduling, online spa booking, and mobile
capabilities, SpaSoft is a solution truly built for the modern spa.
Leveraging our spa management software, you can stop worrying about your technology, and focus more on running your spa.
- Gain a better understanding of your guests and provide a more personalized experience
- Optimize business performance with detailed reporting and revenue management tools
- Increase revenue and bookings with the SpaSoft online booking engine
Mobile Spa Management
Take your guest service to a higher level with the ease and convenience of a web-based, mobile-friendly app. Get a comprehensive overview of your spa business in a single, centralized dashboard view, drill-down into the data and apply filters to refine the information. This cloud-based application gives you access to your data anytime, anywhere, on your mobile device. With intuitive and insightful business intelligence, you can quickly visualize your most important metrics and better understand your spa’s performance.
Online Spa Booking
SpaSoft enables your spa to accommodate both online and mobile booking. Guests can make appointments anytime, anywhere, 24/7/365. They can check availability, book appointments and even purchase gift cards in real-time using a web browser on their desktop or mobile device. With the ability to cross-sell and up-sell based on your guests selections, you can further increase spa revenue.
For many spa operations, demonstrating the value that the spa brings to the resort or to the owner is crucial. SpaSoft Spa Management System has a library of over 200 reports that help you track and manage everything from cash flow to liabilities. Now you can report on point-of-sale activity, staff and facility use, payment history, guest demographics, commissions and gratuities, inventory status, sales analysis, and more – all easily exported to preferred formats, such as Microsoft Excel, Microsoft Word and Lotus.
Confirming a guest’s appointment by email is great, but it’s likely to get lost in the depths of their inbox. However, text or appointment confirmations and reminders go directly to the guest’s mobile device. Text message notifications are a great way to communicate with guests and ensure they arrive on time. It also saves your front desk staff time and extra work by eliminating manual calls.
Secure Payment Processing
The spa management system lies at the core of your operations, handling countless credit card transactions each day. While volume is good for your bottom line, each swipe carries the risk of a potentially crippling data breach. SpaSoft Spa and Activity Management System protects you and your guests with a truly secure payment processing system that makes it easy to receive payments and thwart hackers. With point-to-point encryption (P2PE), our spa management solution is highly secure and limits financial liability.
Inventory Tracking with POS
Retail sales are a big boost to your bottom line. SpaSoft’s powerful inventory and point-of-sale system helps you effectively manage your merchandise. Use SpaSoft Spa Management Software to track vendor names and purchase orders, produce bar code labels, and monitor your inventory. When stock gets low, SpaSoft automatically sends a reorder reminder. Used with handheld scanning devices, SpaSoft makes inventory control quick and efficient – eliminating human error in the process.