The Springer-Miller Systems Worldwide Customer Support division offers regional support centers in the United States, Malaysia and the United Kingdom plus global help desk support available 24-hours per day, 7-days per week, 365-days per year.

Contacting Support

Email: Support mailboxes are monitored globally by support staff.


SMS Host

SMS|Host support requests may be sent via email to

SpaSoft Logo

SpaSoft support requests may be emailed to

SMS Customer Community

Login to the SMS Customer Community to manage support cases and participate in the community of SMS Users


SMS Help Center

Visit the Springer-Miller Online Help Center for documentation, information on upcoming webinars and events, support and more.

Visit help center



Telephone support for all Springer-Miller products including SMS|Host, Teres POS, SpaSoft and all modules is available with the following numbers:

  • Las Vegas, US: +1 702-560-6900
  • Toronto, Canada: +1 905-963-0101
  • London, UK: +44 (0) 20 3318-0641
  • Hong Kong: +852 5808-0329
  • Kuala Lumpur: +60 3 9212-6131
  • Beijing, China: +86 (0) 10 5387-5833
  • Cape Town, South Africa: +27 87 551-7698

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