Support
The Springer-Miller Systems Worldwide Customer Support division offers regional support centers in the United States, Malaysia and the United Kingdom plus global help desk support available 24-hours per day, 7-days per week, 365-days per year.
Contacting Support
Email: Support mailboxes are monitored globally by support staff.
SMS|Host support requests may be sent via email to
SpaSoft support requests may be emailed to
SMS Customer Community
Login to the SMS Customer Community to manage support cases and participate in the community of SMS Users
SMS Help Center
Visit the Springer-Miller Online Help Center for documentation, information on upcoming webinars and events, support and more.
Telephone
Telephone support for all Springer-Miller products including SMS|Host, Teres POS, SpaSoft and all modules is available with the following numbers:
- Las Vegas, US: +1 702-560-6900
- Toronto, Canada: +1 905-963-0101
- London, UK: +44 (0) 20 3318-0641
- Hong Kong: +852 5808-0329
- Kuala Lumpur: +60 3 9212-6131
- Beijing, China: +86 (0) 10 5387-5833
- Cape Town, South Africa: +27 87 551-7698