STOWE, VT. – August 05, 2010 — Springer-Miller Systems, Inc. (PSMS) — The leading provider of guest-centric hospitality management systems — today announced that Mexico Grand Hotels has selected Springer-Miller’s SMS|Host Hospitality Management System for its two properties, Hacienda Encantada and Marina Fiesta in Cabo San Lucas, Mexico.
In the relaxed pace of Cabo San Lucas, attentive and personalized service is paramount for successful properties. The two properties of Mexico Grand Hotels are focused on providing experiences that will drive repeat visits. The two properties feature 305 rooms and suites. Overlooking the Sea of Cortez, Hacienda Encantada Resort and Spa offers guests a full resort experience with swimming pools, jacuzzis, a spa and multiple dining options. Situated on the waterfront in Cabo, Marina Fiesta adds to the resort experience with the shopping, dining and activities located adjacent to the property.
With SMS|Host as the core of their hospitality management system, Hacienda Encantada Resort and Marina Fiesta will fully integrate their resort operations. SMS|Host’s modules — SMS|Spa/Resort Scheduling, SMS|Activities and SMS|Retail POS ensures that the spas and recreational facilities are seamlessly connected. Employees throughout the property will have guest information at the tip of their fingers. SMS|Multi-Property Management enables booking across both resorts, as well as cross-property charging, marketing and single database management.
Springer-Miller’s SMS|Owner Fulfillment module will allow Mexico Grand Hotels to simplify their monthly Owners billing statement process. The Owners integration provided by the PSMS system allows them to bring the process in house, reducing outside accounting costs.
“When choosing a new system for our properties, enhancing the resort experience for our guests and owners was very important to us,” commented Gabriel Ibarra, Marketing Directorof Mexico Grand Hotels. “The seamless integration of the SMS|Host system will allow our staff to easily manage every facet of our business as well as deliver superior guest service.”
“We are pleased that Mexico Grand Hotels chose Springer-Miller Systems as their hospitality technology partner.” remarked Victor Vesnaver, Senior Vice President of Sales and Marketing for Springer-Miller Systems. “We’re proud of the innovative, guest-centric solutions we provide to the world’s finest hotels, resorts, and spas as well as our commitment to maintaining the highest service and support standards in the industry. We’re delighted to welcome Mexico Grand Hotels to our family of SMS|Host clients”
About Mexico Grand Hotels
With a long family history and deep rooted tradition in Mexico, Mexico Grand Hotels owns and operates Hotels, Resorts, Condos, Restaurants, Exclusive Spa’s and Retail Shops in Mexico under the names Mexico Grand Hotels. Locations in Cabo San Lucas include the Hacienda Encantada Resort & Spa, Marina Fiesta Resort & Spa, and the Golden Zone, a collection of Restaurants and Retail Shops. Also the Marina Las Palmas, full ownership Condos and the world famous restaurant, “Senor Frogs”, operated and managed by Mexico Grand Hotels in Puerto Vallarta. For information pertaining to Mexico Grand Hotels visit one or more of our websites www.mexicograndhotels.com, www.haciendaencantada.com, www.marinafiestaresort.com, www.marinagoldenzone.com.
About Springer-Miller Systems
Springer-Miller Systems, Inc. is a leading provider of hospitality management solutions that meet the technology needs of all types of hospitality enterprises including city-center hotels, destination spa and golf properties, timeshare properties and casino resorts worldwide. The SMS|Host Hospitality Management System is distinguished from other property management systems with its truly integrated design and unique approach to guest service. The SMS|Host product suite, including more than 20 seamlessly integrated, guest-centric application modules, provides hotel/resort staff with the tools they need to personalize service, exceed guest expectations, and increase revenue. For more information on how Springer-Miller Systems sets the pace in the hospitality industry, visit our website at www.springermiller.com.