Springer-Miller Systems and Fuel Travel are excited to share that Fuel’s Guest Messaging System (GMS) is now integrated with SMS|Host Property Management System (PMS).
The combination of Springer-Miller Systems’ Property Management System, SMS|Host, and Fuel’s GMS gives hotels the power to send custom, personalized messaging throughout the guest journey. Fuel GMS is an intelligent, cross-channel marketing automation solution used to communicate with guests via multiple channels including email and SMS. Messages are triggered by SMS|Host and delivered to the guest pre-arrival, in-house, post stay, and more enhancing their journey and experience.
“Connecting SMS|Host and Fuel GMS will be a game changer for many properties,” says Chris Donahue, General Manager of Springer-Miller Systems. “Combining SMS|Host’s robust data collection with Fuel GMS’ sophisticated segmentation allows properties to connect and communicate with their guests like never before. Both systems have strong built in reporting capabilities, which will allow properties to accurately market to their guests as well as track their marketing efforts.”
Fuel GMS is fully integrated with our property management system to create a seamless guest experience. Data is automatically synced to combine guest attributes from across your systems, including message engagement, website behavior, and PMS information, into a single customer view of each guest, allowing for true personalized marketing.
“We’re excited to bring this strong connection between Fuel GMS and SMS|Host to the industry,” says David Day, President of Fuel Travel. “Properties can now enjoy many benefits, including increased engagement, promotion opportunities, and revenue due to relevant, timely marketing campaigns tailored to guests.”
See how SMS|Host PMS and Fuel GMS work together to streamline your operations and increase staff and guest engagement. Book a demo today!
About Spring-Miller Systems
Springer-Miller Systems (SMS) provides premier software solutions for the finest hotels, resorts, and spas worldwide. SMS offers the SMS|Host hospitality management system, a truly guest-centric and fully integrated property management system; WorldNXT, a suite of online booking and mobile solutions; and Teres Point of Sale, a fully integrated point of sale solution for both retail and food and beverage (F&B) operations.
Learn more about SMS at https://springermiller.com/
Springer-Miller Systems is a member of the Jonas Hospitality family of hospitality brands unifying the guest journey through innovative technology.
About Jonas Hospitality
Jonas Hospitality is a family of hospitality brands unifying the guest journey through innovative technology.
Serving over 60,000 hotels globally, our industry-leading providers utilize cutting-edge technology solutions to meet the critical business needs of our customers. Our growing portfolio of brands includes Springer-Miller Systems, SpaSoft, Jonas Chorum, Leonardo, Bookassist, Vizergy, Achiga, Jonas UNIFY, Aptech, & B4Checkin. These brands are industry-leaders in their respective areas, solving a wide range of hotelier’s operational, marketing, and distribution needs.
Each brand within Jonas Hospitality has a dedicated team working on, and supporting, their solutions. These brands are brought together via Jonas Unify which allows us to bridge the gap between best-of-breed and all-in-one solutions, while building high-quality, high-performing features faster.
Learn about our brands and solutions at jonashospitality.com and follow us on LinkedIn for updates.
About Fuel Travel
Fuel Travel offers a suite of innovative, guest facing software solutions that improve the guest experience and drive revenue for the travel and hospitality industry. From our online booking engine, guest messaging system, native mobile app, analytics dashboard, and owner portal we have solutions that span the full guest journey. Fuel currently serves over 450 clients across multiple countries. Enhancing the guest experience, improving customer loyalty and conversion are priority. It is our standard to provide quantifiable results, direct revenue driven strategies, exceptional customer service and support.
Learn More at http://www.fueltravel.com/