What makes a guest experience truly memorable? A constant question that properties are asking to make sure they keep their customer retention strong along with building their image out to new and potential clients. But what does a ‘memorable experience’ look like for the average client? For Springer-Miller Systems, the answer is through their seamless property management system that will keep your clients coming back to your property again and again.
Springer-Miller Systems Key Factors
Trusted by some of the leading hotels in the world, Springer-Miller Systems provides properties with the tools to succeed in order to keep customer retention high and enhance the overall guest experience. With our suite of software solutions, SMS|Host, SpaSoft, and Teres, Springer-Miller Systems has more than 35 years of expertise when it comes to improving any guest or property’s experience within the hospitality industry. Not only have they taken the time to develop and design their software to help create the ultimate guest experience, the ongoing additions to the software help to further create a lasting impression on their guests as well.
SpaSoft: Providing Guests with A Stress-Free Environment
With their deluxe spa management system, your guests’ experience at the spa will keep them coming back every time! SpaSoft by Springer-Miller Systems empowers spas with the functionality needed to manage their daily operations. With spa management features such as online spa bookings, text message notifications, and mobile spa management, customers have the freedom and flexibility to customize their spa experience and trust that they are in good hands. On the operations side, spa managers are able to streamline their operations through detailed reporting and inventory tracking, along with secure payment processing that will keep your spa operational at all times. Through these advanced features, spa managers are able to get to know their guests better and provide them with a more personalized and memorable experience throughout their stay.
Teres: Ensuring Guests’ Needs Throughout their Stay
With a fully comprehensive food and beverage and retail point-of-sale system, Teres by Springer-Miller Systems ensures that properties are able to handle all of their payment processing needs. With Teres POS, property managers are able to streamline operations to make all transaction processes for each and every guests’ stay easy and effortless. Not only does Teres provide guests with a simplified payment process, but it also allows properties to accommodate guest requests and enhance their dining experience. Along with this, guest payment processing is completely secured, ensuring that the client’s transactions are protected at all times. Teres improves guest satisfaction through their effortless retail and dining processes and leaves guests wanting to return to the property in the future.
Interested in how Springer-Miller Systems can improve your property’s guest experience? Visit our Demo Request page and contact us today to see our software in action!