Ensure your SpaSoft spa management system is working most efficiently with a system tune-up.‍

When you go live with a new spa management system, you’ve probably invested countless hours and made thousands of decisions on features, configuration and set-up. Your spa software has been expertly tuned and tailored to the exact needs of your spa. Employees have been well trained and they’re excited to use the system and all of the great new features they now have access to.Fast forward a few years down the road – how is your spa software working now? How about 10 years? Even 15 years?If you’ve been using SpaSoft for years, ask yourself the following questions:

• Do you feel there is functionality that you could be using but you’re not sure?
• Have you experienced any turnover of staff or management?
• Have you ever questioned some of the configuration of your system?
• Do you struggle to create the reports you need?
• Have any of your business practices evolved since you first installed SpaSoft?
• Do you experience technical hiccups or loss of system speed?
• Are there codes that you don’t understand anymore?
• Have you lost track of where your documentation and check-lists are stored?
• Do you need to update multiple versions of SpaSoft?
• Are you experiencing issues related to configuration or training?

If you answered yes to any or all of those questions, know that you’re not alone. Most spas experience those very same issues. The nature of a spa business drives continual incremental changes. Over time those issues compound, making it more and more difficult to get the most out of your spa management system.We recommend that SpaSoft clients take the opportunity to perform a system tune-up every five years. A tune-up is a customized evaluation of your SpaSoft system and your business, performed by consultants that are experts in the system, as well as in the spa industry.Investing in a tune-up pays off in several ways. They’re a great way to extend the life of your current spa technology. After all, your initial investment was significant. A tune-up is also a great way to identify small changes that could have a big impact in your use and enjoyment of the system.Many times spas are in need of additional functionality that they believe is missing from their current system. When they undertake a tune-up they find that the functionality has become available in later upgrades or in a different area of the system.Recommendations resulting from a tune-up could include:

• Configuration changes
• Workflow and process automation and enhancements
• Suggestions for operational improvements
• Reporting updates
• Training or re-training suggestions

Far too many spas wind up stuck in an uncomfortable operational rut by never taking the time to question what they do, and/or how they do it. Every SpaSoft version release introduces new features and enhancements, yet many properties never leverage these advancements.If you take care of your SpaSoft system, it will take care of you. Everyone’s business evolves over time. From people to processes, everything changes. Prioritizing a check-up on your spa software every five years is a great way to ensure you are getting the maximum return from your investment.Is it time to take a look at your SpaSoft system? Contact us to get in touch and find out how our hospitality technology experts can review your technology and perform a SpaSoft Tune-Up.