Guests arriving at a hotel reception
The Complete Property Management System for Hospitality
Streamline Operations. Elevate Guest Experiences. Drive Revenue.

Backed by over 35 years of hospitality innovation, SMS|Host by Springer-Miller Systems is a fully integrated property management solution designed for hotels, resorts, and spas of every size. From reservations and housekeeping to membership and activity scheduling, SMS|Host delivers the tools you need to simplify operations and deliver exceptional guest experiences.

SMS|Hoat desktop mockup

Why Choose SMS|Host?

Whether you manage a boutique hotel or a multi-property resort, SMS|Host helps you:

 Ventamio-pricing-check-icon
Personalize guest experiences with advanced preference tracking
 Ventamio-pricing-check-icon
Boost bookings and revenue through our integrated online booking engine
 Ventamio-pricing-check-icon
Simplify operations with consolidated folio management and group routing
 Ventamio-pricing-check-icon
Manage owners, members, golf, and activities with unmatched flexibility
 Ventamio-pricing-check-icon
Gain actionable insights to make informed business decisions
 Ventamio-pricing-check-icon
Enhance guest satisfaction with fast, seamless check-in and check-out

A Complete Suite of Hospitality Solutions

SMS|Host is mobile-ready, guest-centric, and built for complex properties. Key modules include:
Reservations Management
Reservations Management

Create, modify, and confirm reservations with ease. Customize packages, sell services from other revenue centers, and streamline check-in/check-out—all from one system.

Online Booking
Online Booking

Our WorldNXT booking engine integrates seamlessly with SMS|Host, enabling real-time reservations without transaction-based fees.

Mobile Capabilities
Mobile Capabilities

With SMS|Host Anywhere, front desk staff can check guests in and out from any mobile device—reducing lobby wait times and improving guest satisfaction.

Secure Payment Processing
Secure Payment Processing

Protect sensitive data with tokenization and point-to-point encryption (P2PE). Cardholder information never enters your system, eliminating liability and risk.

Multi-Property Management
Multi-Property Management

Centralize guest profiles, manage reservations across properties, and consolidate operations—all within one integrated platform.

Owner Fulfillment
Owner Fulfillment

Manage wholly-owned and timeshare units with premium owner accounting tools. Handle dues, reservations, resale listings, and maintenance fees effortlessly.

Membership Management
Membership Management

Track memberships, recurring charges, and spending limits. Integrated with Golf Tee Times, Resort Scheduling, and Retail POS for a seamless experience.

Activity Scheduling
Activity Scheduling

Attach third-party services like tours or excursions to reservations, with full tracking, billing, and vendor accounting.

Housekeeping
Housekeeping

Streamline communication and customize services for guests or timeshare properties with contractual obligations.

Integrated with 200+ industry leaders across the hospitality industry
Review our Partners

Why SMS|Host Stands Out

$
3
4
5
6
7
8
$
8
8
8
8
8
8
1
3
4
5
6
7
8
1
8
8
8
8
8
8
B
4
3
2
1
0
9
B
8
8
8
8
8
8
+
Revenue processed
Revenue processed through SMS|Host
Rooms managed in SMS|Host
5
3
4
5
6
7
8
5
8
8
8
8
8
8
5
9
0
1
2
3
4
5
8
8
8
8
8
8
K
2
3
4
5
6
7
K
8
8
8
8
8
8
+
Rooms Managed
1
3
4
5
6
7
8
1
8
8
8
8
8
8
K
3
4
5
6
7
8
9
K
8
8
8
8
8
8
8
+
System configuration
Host is a highly functional and configurable solution offering literally thousands of system configuration options
Want to start improving property performance today?
Request a Demo
Picture of a hotel bedroom with sea view in the background