SpaSoft® Announces Interface to Gold Key Solutions’ The Concierge Assistant® Software
NEW HARTFORD, NY — NOVEMBER 16, 2009 — PAR Springer-Miller Systems, Inc. (PSMS) a wholly owned subsidiary of PAR Technology Corporation (NYSE:PTC) --- and the leading provider of guest-centric hospitality management systems --- announces the certification between SpaSoft Spa Management System Version 3.1.1 and Gold Key Solutions’ The Concierge Assistant using HTNG Standards/XML messaging via SMS|Diplomat.
This interface between the SpaSoft Spa Management System and The Concierge Assistant system enhances guest service and improves the efficiency of your staff. Using HTNG Single Guest Itinerary messages, The Concierge Assistant system can display all activities booked in SpaSoft and add them to the guest’s Single Guest Itinerary.
“The SpaSoft interface with The Concierge Assistant enables our office to run more efficiently,” said Eddie Rose, chief concierge at the Hotel Del Coronado. “Each guest’s experience is enhanced and the interface streamlines our office processes. We have used SpaSoft for two years and all our spa appointments are booked directly through the spa. The interface between SpaSoft and The Concierge Assistant lets us access all our guests’ spa reservations without tying up the spa staff while we gather information. This helps us run a much more professional operation.”
“This leading edge interface between SpaSoft and The Concierge Assistant enhances the guest experience and staff communications for properties immensely,” remarked Brigitte Diem-Guy, General Manager of SpaSoft Operations for PSMS. “The integration with The Concierge Assistant based on HTNG standards allows our clients to improve their efficiencies and focus on delivering superlative guest service.”
SpaSoft communicates guest spa appointments directly to the Concierge Assistant. Automated guest-activity tracking helps the concierge team run a more efficient operation and focus their attention on guest service.
“The Hotel del Coronado’s SpaSoft interface with The Concierge
Assistant improves guest service while enabling the property’s guest
service staff to be more productive,” said Newton Gore, president of
Gold Key Solutions. “The real-time spa activity updates from SpaSoft
to the Concierge Assistant enable The Del’s staff to provide guests
with accurate itineraries any time during their stay.”
ABOUT SPASOFT/PAR SPRINGER-MILLER SYSTEMS
An industry-standard for more than 15 years, SpaSoft is a fully integrated,
dynamic activities management/scheduling software solution, specifically
designed to meet the unique needs of the wellness and spa industry.
SpaSoft's integrated offering includes resource management, activity
scheduling, Web booking, group management, yield/revenue management
and forecasting, Club membership, inventory management, PA DSS validated
point-of-sale, business and financial reporting and analysis, as well
as client management and history. SpaSoft is one of the many products
offered by PAR Systems-Miller Systems Inc, the leading provider of hospitality
management solutions. The extensive product line offered by PSMS meets
the technology needs of all types of hospitality enterprises including
city-center hotels, destination spa and golf properties, timeshare properties
and casino resorts worldwide. For more information on PAR Springer-Miller
Systems, visit our website at www.springermiller.com.
ABOUT PAR TECHNOLOGY CORPORATION
PAR Technology Corporation is a leading provider of professional services
and enterprise business intelligence software and hardware to the hospitality
industry. PAR develops, markets and supports hardware and software products
that improve the ability of hospitality business professionals to make
timely, fact-based business decisions. The Company is a premier provider
of I/T management solutions to hotel and restaurant companies, with
over 45,000 installations worldwide in 105 countries. PAR is a leader
in providing computer-based system design and engineering services to
the Department of Defense and Federal Government Agencies. PAR Technology
Corporation's stock is traded on the New York Stock Exchange under the
symbol PTC. For more information visit the Company’s website at www.partech.com.
ABOUT GOLD KEY SOLUTIONS
Gold Key Solutions’ The Concierge Assistant improves guest services
and staff communication by creating orderliness and accuracy throughout
the entire concierge process for hotels of all types. The Windows-based
software application increases staff efficiency and reduces expenses
by automating all guest services activities and reporting, allowing
managers to put in place a standard of excellence that may be continually
refined. The Concierge Assistant is used by over 400 full-service Ritz-Carlton,
Marriott, Hyatt, Starwood, St. Regis, Four Seasons and other quality
properties. The Concierge Assistant is also employed by many residential
living properties and by personal assistant and professional concierge
companies to optimize services to each client.
ABOUT THE HOTEL DEL CORONADO
The legendary Hotel del Coronado is located on 28 oceanfront acres
on Coronado Island. Built in 1888 and designated a National Historic
Landmark in 1977, The Del has played host to celebrities, presidents
and dignitaries from around the world. Today, guests can select accommodations
in the historic Victorian Building, in the contemporary Ocean Towers
and California Cabanas, or in the new exclusive oceanfront cottages
and villas at Beach Village. All together, there are 757 guest rooms,
28 suites, 70 junior suites and 78 Beach Village units.
Named the "best family beach destination in the U.S." by The Travel Channel, The Del offers endless recreation opportunities such as surfing, biking, boating, kids and teens programs.
The Hotel del Coronado has several exciting enhancements recently opened
including a world-class Spa, Beach Village and a state-of-the-art Fitness
Center. The new Spa includes unique ocean-inspired treatments, hydrotherapy,
relaxation areas for men and women and steam rooms. The cottages and
villas at Beach Village include 78 exclusive ocean view guestrooms and
suites, a private enclave with pools and hot tubs, front desk and concierge
service, and access to all of the resort's amenities.
©2009 PAR Technology Corporation
All Rights Reserved. The PAR logo is a registered trademark of
PAR Technology Corporation.

