Mandarin Oriental Hotel Group Installs PAR Springer-Miller’s SMS|Host® Hospitality Management System into Four Additional Properties
Elbow Beach, Bermuda, is 24th Mandarin Oriental Hotel to Implement PAR’s Guest Centric Solution
NEW HARTFORD, NY — FEBRUARY 25, 2010 — PAR Springer-Miller Systems, Inc. (PSMS) --- a wholly owned subsidiary of PAR Technology Corporation (NYSE:PTC) and the leading provider of guest-centric hospitality management systems --- announces the addition of four Mandarin Oriental Hotels to its list of customers. Mandarin Oriental properties in Jakarta, Barcelona, Las Vegas and Elbow Beach, Bermuda have installed PAR Springer-Miller’s SMS|Host Hospitality Management System over the last 90 days.
The guest-centric SMS|Host system allows each of the 24 Mandarin Oriental properties using the system to tailor their exemplary service to each guest through detailed profiles and comprehensive guest history records. PAR Springer-Miller’s SpaSoft Spa Management System powers The Spa at Mandarin Oriental in Barcelona, Las Vegas, and Bermuda.
Following a comprehensive renovation, Mandarin Oriental, Jakarta officially reopened in October as one of the most luxurious hotels in the city. The property features 272 guestrooms including 56 well-appointed Mandarin rooms, six suites, and four new restaurants.
Mandarin Oriental, Barcelona opened November 26th in the heart of Barcelona’s commercial and entertainment district. The hotel features 98 rooms and suites, several restaurants and the 1,000 square meter Spa at Mandarin Oriental, Barcelona.
Located at the Gateway of the new CityCenter in Las Vegas, the Mandarin Oriental, Las Vegas provides an elegant sanctuary within the vibrant energy of Las Vegas. The only freestanding non-gaming luxury property on the Strip, the hotel features state-of-the-art guest rooms and panoramic views of CityCenter and the Las Vegas skyline from the Sky Lobby on the 23rd floor.
Mandarin’s Elbow Beach, Bermuda offers an intimate luxury escape with 98 rooms and suites. A series of upgrades and refurbishments offer guests enhanced in-room entertainment systems, luxury interior goods and improved facilities across the resort.
“PAR Springer-Miller Systems and the SMS|Host system enable us to delight our guests and execute our world-renowned Mandarin Oriental hospitality,” commented Gary McCallum, Vice President, Hotel Information Systems. “We’re pleased to work with the PAR Springer-Miller team to open our hotels with such a powerful, guest-centered property management system.”
“Mandarin Oriental Hotel Group operates some of the finest hotels in world, and they set the standard for luxury and service worldwide. We’re delighted to be part of Mandarin’s global growth strategy,” remarked Larry Hall, President and CEO of PAR Springer-Miller Systems. “Mandarin Oriental does an extraordinary job leveraging the SMS|Host system to support their exquisite guest service standards and achieve the highest level of operational efficiency.”
ABOUT MANDARIN ORIENTAL HOTEL GROUP
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels, resorts and residences. Mandarin Oriental now operates, or has under development, 41 hotels representing over 10,000 rooms in 25 countries, with 17 hotels in Asia, 14 in The Americas and 10 in Europe and North Africa. In addition, the Group operates, or has under development, 13 Residences at Mandarin Oriental, connected to the Group’s properties. www.mandarinoriental.com
ABOUT PAR SPRINGER-MILLER SYSTEMS
PAR Springer-Miller Systems is a leading provider of hospitality management
solutions that meet the technology needs of all types of hospitality
enterprises including city-center hotels, destination spa and golf properties,
timeshare properties and casino resorts worldwide, setting the pace
as a pioneer in the hospitality industry. SMS|Host Hospitality Management
System is distinguished from other property management systems with
its truly integrated design and unique approach to guest service. The
SMS|Host product suite, including more than 20 seamlessly integrated,
guest-centric application modules, provides hotel/resort staff with
the tools they need to personalize service, exceed guest expectations
and increase revenue. For more information on PAR Springer-Miller Systems,
visit our Web site at www.springermiller.com.
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ABOUT PAR TECHNOLOGY
PAR Technology Corporation creates and markets products that help hospitality
operators around the world to better manage money, materials, people
and the guest experience. PAR has provided hardware, software and services
to the world's largest restaurant chains and their franchisees for almost
30 years. Today the Company's extensive offering includes technology
solutions for the full spectrum of hospitality operations, from boutique
hotels and independent table service restaurants to international QSR
chains, all backed by PAR's global service network. The Company has
over 50,000 installations in 105 countries worldwide. PAR is also a
leader in providing computer-based system design and engineering services
to the Department of Defense and Federal Government Agencies. PAR Technology
Corporation's stock is traded on the New York Stock Exchange under the
symbol PTC. For more information visit the Company's website at www.partech.com.
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